Terms of Service
Last Updated: November 2, 2026 • Effective Immediately Across All Jurisdictions (MY, SG, EU, UK, US & Worldwide)
3Snap provides automated, ephemeral technical infrastructure allowing private event hosts to collect and display candid memories from their invited guests. Under international laws:
1Acceptance of Terms & Nature of Service
These Terms of Service ("Terms") constitute a legally binding contract between you ("User", "Host", "Guest", or "You") and 3Snap ("3Snap", "we", "our", or "us"). By accessing our website, creating an event, scanning an event QR code, streaming via Live Cam, or uploading any photographic, video, audio, or textual material (collectively, "User Content"), you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Global Privacy Policy.
Passive Technical Conduit: 3Snap is strictly an automated cloud conduit. We do not select, initiate, edit, or pre-approve User Content before transmission, nor do we monitor private events except in response to lawful takedown reports or automated safety signals. Responsibility for all User Content rests exclusively with the Event Host and the uploading Guest.
2Ownership of Content & Limited Technical License
100% Ownership Retained by You: You retain full ownership, copyright, and moral rights in the photographs, videos, voice notes, and written wishes you capture and upload. 3Snap claims zero ownership over your memories and never sells, licenses, or uses your private event media for advertising or AI model training.
Limited Technical License to 3Snap: By uploading User Content to a 3Snap event, you grant 3Snap a temporary, non-exclusive, worldwide, royalty-free technical license solely to compress, encrypt, store in Cloudflare R2, transmit, and display the content to the designated Event Host and, if configured by the Host, to event attendees viewing the gallery or venue projector wall during the active retention period.
License to the Event Host: By uploading media to an event, you grant the designated Event Host permission to view, moderate, download, archive, and print the uploaded media for personal, commemorative, or internal event purposes.
3Event Host Obligations, Venue Notice & Guest Consents
Host Responsibilities (Data Controller): When an Event Host creates a 3Snap event, distributes QR table tent cards, or activates a Live Projector Wall / Stadium Cam (Kiss Cam, Drink Cam, Dance Cam, Spotlight), the Host acts as the primary event organizer and Data Controller. The Host expressly warrants that:
- The Host has authority to permit photography, audio recording, and live screen projection at the private venue.
- By placing 3Snap Table QR Cards on tables or displaying the Live Projector Wall, the Host provides clear visual notice to attendees that candid photos, voice wishes, and live camera feeds may be displayed on the venue big screen.
- The Host will promptly use the Host Portal 1-Tap Delete or Review First (Moderation Mode) tools if any guest requests removal of their image.
Guest Upload Warranties: By uploading any photo, video, or voice note, the Guest represents and warrants that:
- You captured the media yourself or hold all necessary permissions from the copyright owner.
- You have permission from the recognizable individuals depicted in your upload to share their image with the Event Host and venue screen.
- If the upload depicts a child or minor under the age of 16 (or local age of majority), you are the minor's parent/legal guardian or have obtained express parental permission.
4. Strict Prohibited Content & Zero-Tolerance Policy
3Snap strictly prohibits and maintains a zero-tolerance policy worldwide regarding any of the following:
- Child Sexual Abuse Material (CSAM) or any exploitation of minors (any violation is immediately purged and reported to NCMEC, Interpol, PDRM, and relevant global law enforcement).
- Non-consensual intimate imagery (NCII), "revenge porn", unlawful nudity, or covert/voyeuristic recordings where subjects have a reasonable expectation of privacy.
- Harassment, cyberbullying, stalking, threats of violence, hate speech, or defamation.
- Content that violates the Malaysian Communications and Multimedia Act 1998 (Section 233), EU Digital Services Act, UK Online Safety Act, or US federal/state laws.
- Malicious payloads, scripts, automated scraping, or denial-of-service attacks against 3Snap infrastructure.
3Snap reserves the unconditional right to immediately remove any content, lock or terminate any event without refund, and preserve metadata logs for law enforcement upon discovering a violation.
5Event Lifecycle, Payments, Refunds & 90-Day Cloud Retention
Upload Window: An event link activates immediately upon creation so hosts can test QR cards and camera compatibility ahead of time. The guest upload window remains open throughout the celebration and closes automatically seven (7) days after the scheduled event date, transitioning into a read-only viewing and download gallery.
90-Day Cloud Retention & Host Backup Duty: 3Snap provides cloud hosting and 1-click master ZIP downloading for ninety (90) days following the scheduled event date. Hosts are solely responsible for downloading and backing up their master ZIP archive within this 90-day period. After 90 days, 3Snap automatically purges event files from cloud storage in compliance with GDPR/PDPA storage-limitation requirements.
One-Time Event Pass & Refund Policy: 3Snap offers a free Starter Test Drive (up to 25 photos) so every host can test the full platform before paying. Paid Single Event Passes are flat, one-time purchases with zero recurring subscriptions. If your celebration is postponed, we will happily reschedule your event date free of charge. If requested prior to your event date and before more than 25 guest uploads have been recorded, we offer a full 100% refund within 14 days of purchase (honoring EU/UK Consumer Contracts statutory cooling-off rights before digital performance begins).
6Global Notice-and-Takedown Procedure (DMCA / EU DSA / PDPA)
In accordance with the US Digital Millennium Copyright Act (17 U.S.C. § 512), Article 16 of the EU Digital Services Act (DSA), and global privacy laws, 3Snap operates a rapid Notice-and-Action mechanism. Anyone who believes a photo, video, or voice note infringes their copyright or personal privacy may submit an immediate removal request via our Takedown & Privacy Reporting Portal or email:
Email: 3snap.official@gmail.com
Subject: Takedown Request — [Event Slug / Photo URL]
Upon receiving a valid privacy or copyright takedown request, 3Snap expeditiously removes or disables access to the reported item—typically within 24 hours.
7. Disclaimer of Warranties & Limitation of Liability
READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY GLOBAL LAW.
THE 3SNAP SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UNINTERRUPTED VENUE WI-FI/CELLULAR CONNECTIVITY, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL 3SNAP, ITS FOUNDERS, OPERATORS, AFFILIATES, OR INFRASTRUCTURE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF MEMORIES, VENUE PROJECTOR FAILURE, EMOTIONAL DISTRESS, OR UNAUTHORIZED THIRD-PARTY GUEST UPLOADS.
IN NO EVENT SHALL 3SNAP'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF FIFTY UNITED STATES DOLLARS ($50.00 USD / RM 220 MYR) OR THE TOTAL AMOUNT PAID BY YOU TO 3SNAP FOR THE EVENT PASS GIVING RISE TO THE CLAIM. (Nothing in these Terms excludes liability that cannot be excluded by mandatory statutory consumer law in your jurisdiction.)
8Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless 3Snap and its operators from and against any third-party claims, lawsuits, regulatory fines, damages, liabilities, and reasonable legal fees arising out of or relating to: (a) User Content uploaded or projected at your event; (b) your breach of these Terms or failure to obtain guest/venue permissions; or (c) your violation of any applicable law or third-party copyright, privacy, or publicity right.
9Governing Law, Informal Resolution & Class-Action Waiver
Mandatory 30-Day Informal Resolution: Before filing any formal legal claim, you agree to first email a written Notice of Dispute to 3snap.official@gmail.com and allow thirty (30) days for good-faith informal resolution.
Governing Law & Venue: These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. Any unresolved dispute shall be subject to the exclusive jurisdiction of the courts or arbitration tribunals located in Kuala Lumpur, Malaysia, except where mandatory consumer protection laws in your country of residence require local small-claims or consumer tribunal access.
Class-Action & Jury Trial Waiver (US & International): To the fullest extent permitted by law (particularly for users in the United States), all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.